If you operate a bank account, then you would not be
ignorant of the fact that fraudsters have severally attempted to defraud bank
customers via Automated Teller Machine popularly called ATM.
Speaking at the
closing ceremony of The Central Bank of Nigeria's stakeholders’ engagement
sensitisation programme tagged;
“Promoting Financial Stability and Economic Development” held in Asaba Delta State, Director of
Corporate Communications, Ibrahim Mu’azu disclosed series of ways by which
fraudsters can defraud customers.
He said three information on all ATM Cards are unique which
the fraudsters only need to know to succeed; the number on the ATM, the
expiring date and the pin numbers, adding that “ it is better to memorize it
than to write it down where it can be seen”
It was also explained that if the fraudsters get the
information, apart from hacking into the account of another customer’s account,
they can use it online to transact business while the victims account would be
debited.
The Director explained that if a customer’s ATM jams in
another bank, it is the responsibility of the original bank where it was
registered to destroy it, save the information from leakage and protect the
customer’s account, adding that “if anything happens to the customer’s account,
the bank has the liability to compensate the customer”.
Mu’azu, however said the apex bank would no longer tolerate
the attitude of some commercial banks neglecting customers’ complaints,
threatening that it would not hesitate to sanction any commercial bank that
fails to address customers’ complaints within two weeks.
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